| No popup | Type http://10.77.0.2 in the browser. Works even when names don't. |
| iPhone drops Wi-Fi | Tap the network, choose "Use Without Internet". |
| Android drops Wi-Fi | Tap "Stay connected" when it warns of no internet. Turn off Private DNS and any VPN. |
| Works at the relay, not behind their router | Number clash. In their router's admin page change its own address to something unusual, like 192.168.57.1. |
| Their router wants a login for "internet" | Set its Internet type to Automatic / DHCP. |
| No WAN port (modem-router combo) | Skip that router. Use the relay's own signal. |
| Everyone lost it at once | Hub laptop asleep or closed, or a relay upstream lost power. Check the map. |
| Slow far away | Too many hops. Move a relay, or start a second hub. |